We install and we replace. We do not repair. If you have called round already, you will have noticed that is unusual, so it is worth being clear about where the line sits and why we drew it there.
A leak on a rooflight that is otherwise sound is roofing work. The unit is fine, the flashing or the surrounding covering has let go, and what you need is a roofer with a ladder and an hour. That is not us, and pretending otherwise would waste your morning and ours. Ring a local roofer.
A rooflight whose glazing unit has blown, whose frame has gone, or which was never right for the roof plane it sits in, is a different job. Taking that out and putting a properly specified unit back in its place is a replacement, and replacements are our work. So is opening a new aperture in a roof that has never had one.
The reason for the split is not squeamishness about small jobs. Repair work and installation work pull a business in opposite directions. Repairs are reactive, they land at short notice, and they get squeezed into whatever gap exists in the diary. Installations are planned: the survey, the lead time on the glass, the day the scaffold or tower goes up, the day the roof is open. A firm running both has to choose every morning which one gets the good weather. We do not have that choice to make, which means the day we book with you is the day we turn up.
The narrower focus shows in the detail work too. The same handful of junctions decide whether a rooflight performs for twenty years or annoys you for two: the upstand and how it is built, the way the covering is dressed up and over it, the insulation line at the kerb, the fastenings, the finish inside where the reveal meets the plasterboard. Doing those same details week after week is how they stop being a puzzle. You can see the whole range of what we fit on the services page.
